| Customer
Collections |
| Customers
are
always
welcome
to
collect
from
our
warehouse
in
Bristol
(or
Gloucester).
Customers
are
encouraged
to
visit
and
view
our
products
but
we
suggest
phoning
first
to
check
whether
relevant
products
are
in
stock. We are open Mon - Fri (see "Contact Us" page). |
| Deliveries
by our own transport |
Deliveries
within 25
miles
of
Bristol
or
Gloucester
will
normally
be
made
with
our
own transport (Mon - Fri).
Delivery
is
FREE
or
charged
as
stated
against
each
product.
Beyond 25
miles we may still deliver by our own transport whenever timing and location
make it possible. Alternatively, the
following
carrier
deliveries
will
be
used.
Most
carrier
deliveries
are
made
by Tuffnells Parcels Express.
|
| Receiving
carrier
deliveries
-
please
read! |
|
Carrier
deliveries
are
made
Monday
to
Fridays,
normally
between
8:30am
and 6:00pm.
Saturday
deliveries
are
only
available
at
extra
cost.
See
below
for
upgrades
to
timed
and
Saturday
deliveries.
Carriers
will
normally
only
leave
goods
if
signed
for, but deliveries
can often be
made
to
addresses
other
than
the
purchaser’s
if
more
convenient.
Complete
the
relevant
box
on
the
order
form
or
advise
us
by
phone
if
this
is
required. Carrier
deliveries cannot be left without a signature.
IMPORTANT
-
SIGNING
THE
CARRIER'S
TICKET
When
you
sign,
you
are
certifying
that
the
correct
quantity
of
goods
has
been
delivered
and
in
a
satisfactory
condition
(your
signature
is
beneath
the
printed
text
"Received
in
Good
Condition").
Goods
MUST
be
checked
for
damage
or
loss BEFORE
signing
the
carrier's
note.
1/ Check that the QUANTITY received agrees with quantity shown on
carrier's ticket.
2/ Check CONDITION of goods - - If
you
are unable, for ANY reason, to
check
the
goods
thoroughly
before
signing,
you MUST WRITE "DAMAGED" beside your signature.
This
is the ONLY way you will be covered by the insurers
if
you
should
discover
damage
later
when
you
are
able
to
check
the
goods
properly
(up
to
3
days
from
delivery)
&
Lansford
can
make
priority
despatch
of
replacements.
Just
signing
as
"unchecked"
or
"unexamined"
is
NOT
acceptable
for
a
later
claim.
If
you
should
discover
unacceptable
damage
at
the
time
of
delivery
write
on
the
carrier's
note
"Damaged
&
Rejected"
and
refuse
to
accept
the
relevant
goods,
then
contact
Lansford
as
soon
as
possible.
We
will
ensure
priority
despatch
of
replacements
or
refund
your
payment
in
full
if
you
prefer.
Fortunately
damage
and
loss
by
our
reputable
carriers
is
very
rare,
but
you
must
protect
yourself
by
checking
for
damage
and
loss
BEFORE
SIGNING
or
by
following
the
alternative
procedure
above.
If
you
are
arranging
for
other
people
to
receive
and
sign
for
a
delivery
please
ensure
they
are
advised
of
this. We
suggest
you PRINT THIS PAGE to
give
you
or
others
a
reminder
of
these
procedures.
Please
be
assured
that
such
problems
really
are
very
rare
and
Lansford
will
do
everything
possible
to
minimise
the
inconvenience.
|
| Standard
NEXT-DAY
deliveries ( Mon - Fri ) |
| Zone
1 |
England
&
Wales |
Next-Day
delivery
FREE
or
charged
as
stated
against
each
product |
All
of
mainland
England
&
Wales and Isle
of
Wight
|
| Zone
1B |
Isle
of
Wight |
| Zone
2 |
Southern
&
Central
Scotland |
Next-Day
delivery
FREE
or
charged
as
stated
against
each
product |
Some very remote
areas
of
southern
and
central
Scotland may take longer - see list at bottom of page.
|
| Zone
5 |
Northern
Ireland |
Consignments
under 1.5m long
& less than 20kg = £25.00 (£29.38 inc vat)
Other consignments - please enquire |
Next Day delivery
available for all
BT postcode areas.
(Maximum item length 4.0m)
(ignore any stated item charges) 06/06
|
| Non-timed
deliveries |
| Zone
3 |
Northern
Scotland
- Highland Region |
Up
to 40kg consignment weight - delivery
charge £15.00+
vat (£17.63
incl
vat)
or
add
this
to
any
stated
charge.
[small packages ship as Zone 1
above] |
Please
discuss delivery with
Lansford. Delivery time is typically 2 - 3 days.
Over 40kg charged by weight.
Postcodes included - KW1 - KW14;
all IV codes; PA36 - PA50; PH19 - PH50
(except offshore islands)
|
| Zone
4 |
Scottish
Islands
incl
Skye |
Charged
by
weight.
[small packages ship at
£15.00+vat] |
Please
discuss
with
Lansford.
Delivery time is typically
3
- 5 days.
Postcode list - see below. |
| Optional
delivery
service
UPGRADES |
| Standard
Next-Day
service
to
many
areas
can
be
upgraded
to
guaranteed
Next-Day
Before
Noon
(A.M.) or
Before 10:30am
or
Before 9:00am
or Saturday delivery. |
(A.M.)
By Noon
Next-Day |
Add
£10.00+
vat
(£11.75
incl
vat)
per
consignment
up
to 100kg, then by weight. |
Option
for
most
of
England, Wales
& Isle of Wight, & some
of
Scotland.
Please
discuss.
|
| 10:30am
Next-Day |
Add
£25.00+
vat (£29.38
incl
vat)
per
consignment
up
to 100kg, then by weight. |
Option
for
mainland
England
& some
of
Wales
& Scotland.
Please
discuss.
|
| 9:00am
Next-Day |
Available
for smaller packages under 2.5m long - please enquire. |
Option
for most of England
&
some
of
Wales
&
Scotland.
Please
discuss.
|
| Saturday
Delivery |
Add
£26.00+
vat (£30.55
incl
vat)
per
consignment
up
to 100kg, then by weight. |
Option
for
most
of
mainland
England
&
Wales
&
some
of
Scotland.
Please
discuss.
|
| Deliveries
"over the water" - many
restrictions are applied by carriers on length & weight.
Consequently much of our product range cannot be supplied. |
| Isle
of
Man; Channel
Islands;;Eire |
Although
we
are
pleased
to
receive
orders
from these areas
we would warn customers that delivery
charges can be expensive - usually very reasonable for small cartons (Telesteps Ladders,
Concertina Loft Ladders, Ladder Accessories etc) but often too expensive for
large, heavy
items. Please enquire. |
| Europe
&
beyond |
Please
enquire.
Delivery
costs
are
normally too
expensive
for
anything
other
than
small packages. However, many customers use their own freight forwarders
to collect from us and ship to the destination. |
|
North
America |
We
regret that we are unable to supply any products to North America. |
